Grant Health and Fitness
Terms & Conditions



Terms & Conditions – Grant Health & Fitness

Welcome to Grant Health & Fitness! By purchasing a membership, booking an appointment, or using our facilities, you agree to the following terms:

1. Memberships

  • Agreement: Memberships are personal and non-transferable. By signing up, you agree to the payment terms provided at the time of purchase.

  • Cancellation: Give 30 days’ written notice via email (granthealthandfitness@hotmail.co.uk) or at reception to cancel or pause your membership. Less notice may result in one final payment being taken.

  • Suspensions / Freezes: Must also have 30 days’ notice and be approved by management. Minimum suspension is one month.

  • Payments: Memberships are paid in advance via direct debit or approved payment methods. Access may be suspended if payments are missed.

2. Appointments (Training, Massage, Assessments, etc.)

  • Booking: All sessions must be booked in advance online, in person, or directly with us.

  • Cancellations / Reschedules: At least 72 hours’ notice is required. Less than this will result in full session fees and no reschedule.

  • Non-Refundable: All payments for appointments, deposits, and pre-paid sessions are non-refundable. Missed sessions without notice will forfeit the fee.

  • Packages / Blocks: Must be used within the validity period. Unused sessions after this time are forfeited.

3. Using Our Facilities

  • Health & Safety: Complete a health questionnaire before using our facilities. You are responsible for ensuring you are medically fit.

  • Conduct: Respectful behavior is required. Abusive language, unsafe actions, or property damage may result in membership termination without refund.

  • Belongings: We are not responsible for loss, theft, or damage to personal items.

4. Liability

Physical activity carries risks. Grant Health & Fitness, staff, and representatives are not responsible for injuries, illnesses, or accidents, except in cases of proven negligence.

5. Changes

We may update these terms at any time. Significant changes will be communicated by email or posted in the facility.

6. Acceptance

By using our services, booking sessions, or holding a membership, you confirm that you have read, understood, and agreed to these terms.